Patient Engagement

Keep patients coming back

Build lasting relationships with automated communication, personalized care plans, and proactive health management

45%

Improved Retention

4.8★

Average Rating

60%

Fewer No-Shows

3x

More Referrals

Automated Communication

Keep patients informed and engaged

  • Multi-Channel Messaging: SMS, WhatsApp, email, and in-app notifications
  • Appointment Reminders: Reduce no-shows with smart reminder sequences
  • Follow-Up Care: Post-visit instructions and medication reminders
  • Health Campaigns: Preventive care notifications and seasonal health tips

Patient Relationship Management

Build long-term patient relationships

  • Family Health Records: Comprehensive health tracking for all family members
  • Care Plan Management: Personalized treatment plans with progress tracking
  • Medication Management: Prescription refill reminders and interaction alerts
  • Health Monitoring: Track vital signs, test results, and health goals

Feedback and Reviews

Improve patient satisfaction continuously

  • Automated Surveys: Post-visit satisfaction surveys with actionable insights
  • Review Management: Encourage and manage online reviews across platforms
  • Complaint Resolution: Structured process for handling patient concerns
  • Satisfaction Tracking: Monitor patient satisfaction trends over time

Loyalty Programs

Reward and retain loyal patients

  • Membership Plans: Annual health packages with discounted services
  • Referral Rewards: Incentivize patient referrals with benefits
  • Family Discounts: Special pricing for family members
  • Corporate Wellness: Employee health programs for local businesses

"Patient retention improved by 45% and our online reviews increased from 3.2 to 4.8 stars after implementing Kulcare's engagement tools."

City Care Clinic

Bangalore